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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I own a Maytag Bravo Quiet Series 300, 4 years old, has

Customer Question

I own a Maytag Bravo Quiet Series 300, 4 years old, has worked great, until it started adding an hour to the timer even though the clothes are dry. I checked the moisture detectors, no damage, can the thermistor cause this problem.
Scott in Entiat wa.
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Did this happen all of the sudden?

Customer: replied 1 year ago.
One time a couple weeks ago and now it seems to happen every time we use the dryer
Customer: replied 1 year ago.
Are you still there Chad
Expert:  Chas replied 1 year ago.

I am back, got called a way. the extra hour shows up immediately?

Customer: replied 1 year ago.
Is this a bad time for you? Why don't you respond?
Expert:  Chas replied 1 year ago.

I am sorry, I am quiting for tinight, falling asleep at the computer, will be back in the morning.

Customer: replied 1 year ago.
Due to getting no answers to my question I will call customer service for a refund. I will be at work in the morning, therefore I cannot continue this on my employers time.
Expert:  Chas replied 1 year ago.

I will put your refund in immediately, I am sorry

Customer: replied 1 year ago.
Thank you Chas
Expert:  Chas replied 1 year ago.

your welcome