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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Range RF362LXSS 0 -top works fine, oven does not - no heat

Customer Question

Range RF362LXSS 0 cook-top works fine, oven does not - no heat at all after 5 min time
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

Does the broiler work?

Customer: replied 1 year ago.
Does not work at all
Customer: replied 1 year ago.
Diagnostic mode shows as follow: 1. oven sensor temp 69F; 2. user offset U-00; 3. software version 525; 4.memory checksum C39A; 5. cleared error code 600d; 6.operational time 3210; 7. switch state 1-closed (when door is open the code is 0 -open)I need an answer on my questions regarding my range. I don't want to sign for any monthly service.
Expert:  Appliance Guru replied 1 year ago.

Have you checked the high limit thermostat mounted on the wall cavity of the unit?