How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21966
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Bosch dishwasher that is approximately 1 1/2 years

Customer Question

I have a Bosch dishwasher that is approximately 1 1/2 years old. The model is SHE3AR55UC/12 - FD930302321 -(###) ###-####REVc. It has been fine up until now. Today it started going from active to clean. Water is in the bottom and won't drain. I held the start button for 3 seconds to reset. What could be wrong??
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Hello??? Is anyone there???
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect there is a blockage in the drain li8ne, probably where the hose is attached to your home's plumbing. With the dishwasher unplugged, can you remove that hose and see if that connection is clear?

Customer: replied 1 year ago.
I have already tried that. Anything else I can try?
Expert:  Kelly replied 1 year ago.

Can you hear the pump running when it should be draining?

Customer: replied 1 year ago.
I have company at this moment. Can we connect tomorrow?
Expert:  Kelly replied 1 year ago.

Of course! Just reply back when you are able. Have a great night!