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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Microwave Model No. PVM1790SR1SS, Door will not latch

Customer Question

Microwave Model No. PVM1790SR1SS, Door will not latch properly. Internal Light stays on.
Could the latch for the spring door be sprung or broken.Part No. PS230719?
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

If you lift up on the latch you should feel downward pressure on it like from a spring. DO yo ufeel that?

Expert:  Chas replied 1 year ago.

Do you still need help with your problem?