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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10564
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a magic chef microwave that needs to be reset. it

Customer Question

I have a magic chef microwave that needs to be reset. it won't do anything but the clock. there are several symbols lit that were never used but my granddaughter was pushing buttons.
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

To reboot the control board you will need to unplug the unit for 5 minutes or more at least 5 min this kills the electronic control boards memory.

Try that and let me know what it then does please.

Customer: replied 1 year ago.
I left it unplugged for hours. I'll try again
Expert:  Whrlp Master Tech replied 1 year ago.

ok let me know. when you power it back up what does the display show?

Customer: replied 1 year ago.
000 the time
Expert:  Whrlp Master Tech replied 1 year ago.

ok so can you now set the time? and then program a cycle and get it to start ?

make sure you have a cup of water in it if it will start up and run.

Customer: replied 1 year ago.
I reset the time but when I try heating for express it doesn't turn on. Flashing symbols for soup and something else are present then go away and beep again
Customer: replied 1 year ago.
The minutes decrease when I press beverage but it never turns on
Expert:  Whrlp Master Tech replied 1 year ago.

Ok can you check the model number on the unit once again please nothing is coming up on mcm110b

Customer: replied 1 year ago.
Mcm1110b
Customer: replied 1 year ago.
Hen I try and use express it reverts to a preprogrammed setting
Expert:  Whrlp Master Tech replied 1 year ago.

ok press Cancel twice and make sure that the clock is set corrctly and counting as a clock should then try to program express 1 min and press start .

What does the unit do ?

Customer: replied 1 year ago.
Doesn't start but it counts down
Expert:  Whrlp Master Tech replied 1 year ago.

ok and the door is closed correct?

Customer: replied 1 year ago.
Expert:  Whrlp Master Tech replied 1 year ago.

ok so the issue has to be a faulty control ,and since rebooting it did not clear the issue then the control board / clock will need to be replaced.

And unfortunately the manufacture doe not make that as a replaceable part

Customer: replied 1 year ago.
Darn. Thanks. Happy new year
Expert:  Whrlp Master Tech replied 1 year ago.

Yes on these counter top model they more or less make them disposable.

Sorry to be the bearer of bad news.

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me is the ONLY way I get paid for my time.