Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

MY kudmo1fk DISHWASHer is filling, dispensing soap and

Customer Question
drains but the soap sits...
mY kudmo1fk DISHWASHer is filling, dispensing soap and drains but the soap sits on bottom w/o disolving nor running the spray cycle. Is this likely due to motor or pump? Please advise.
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
12/30/2015
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 11,306
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
After the unit fills do you hear the wash circulation pump motor running ?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I hear it cycling water and solenoid click but motor is hot but not spinning arms or making washing sounds. The motor pump seems to be the problem.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

May I have the full model number please?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

KUDO1FK is not even 1/2 of the full number.

open the dishwasher door the model/serial tag should be on the tank face frame on the right side of the door.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
KUDM01FKSS0
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Thank you!

You say the motor is hot so do you hear it humming as if trying to run ,after the unit fills with water?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

and do you have a volt-ohm meter and know how to use it to test for voltage to the wash circulation pump motor?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Kudmo1fkbl don't hear it humming and I have a volt meter and have pump assembly out and a new one coming.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

ok , then if you already have one coming what is your question then??

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Testing OHM's on my circulator pump it reads 16.4 across the two spade connectors. Is this an indicator of it being operational? Thanks
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

now are you testing the large circulation pump motor or the smaller drain pump motor ?

I ask because the drain pump will ohm out around 16.3 but the wash circulation pump motor should ohm out at 3.7 on the run winding and 6.25 on the start windings.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Small circulation plastic pump. If I test the big motor what electric terminals on motor would I check for readings? This is all I need to know for now. Thanks
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

ok the smaller is the drain pump

the larger one is the wash circulation pump

Test from Blue to Violet that is the run winding and you should get 3.7 Ω

The start winding is Yellow to Violet and that will be 6.25 Ω

Ask Your Own Appliance Question
Customer reply replied 2 years ago
blue / violet it is 6.8 vs 3.7 and 4.6 vs 6.25 on yellow/violet. Seems like they are way off.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

no not that far off and it does show that you do have continuity fro each winding

Did you test fro voltage to the motor after the unit filled up?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
No but when I get the new motor I can do that if not functioning. What would that point to as another problem...? I'll check back in after I have it back together tomorrow.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

yes if your not getting voltage to the motor it would be a main control board issue.

Yes let me know please.

Ask Your Own Appliance Question
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Where do I find the regulator switch for gas range/oven?
Where do I find the regulator switch for gas range/oven? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The starter on my washer won't work anymore. It is a GE
The starter on my washer won't work anymore. It is a GE super capacity plus 21 cycle heavy duty washer. Occasionally I can get it going by repeatedly pressing the starter but, more and more frequently… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool fridge in my new motor home Model
I have a whirlpool fridge in my new motor home Model WRF560SMYM05 Type 20FADBM. 2 door Fridge over Freezer. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have A Viking Refidgerator Model #CFDBB5361L The temp
Hello I have A Viking Refidgerator Model #CFDBB5361L The temp keeps changing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a Samsung fridge that is beeping very loud and
we have a Samsung fridge that is beeping very loud and showing a Fd d code on the door display unable to get to stop making the loud beep … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Frigidare Front Load Washer and it has been making
I have a Frigidare Front Load Washer and it has been making a very loud noise during the spin cycle - now it is not really draining the water during the spin cycle. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Broiler in range does not come on. Model #FED3355CCTH Serial
broiler in range does not come on. Model #FED3355CCTH Serial # NF83500893. Does the complete computer need to be repaired or just a part? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Our right side burner in our oven is no longer heating
Our right side burner in our oven is no longer heating fully … read more
Master Tech
Master Tech
Whirlpool Master Technician
11,306 satisfied customers
What might be wrong if the freezer is working but the
What might be wrong if the freezer is working but the refrigerated section of a refrigerator stops working?… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Well we are trying to do the first wash following all the
well we are trying to do the first wash following all the instructions and the detergent indicated and everything but is not finishing the cycle stops at the spin part … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE GSL25JFTA BS fridge. The freezer is working fine
I have a GE GSL25JFTA BS fridge. The freezer is working fine and I can feel the fan blowing cold air. The fridge is not getting cold. I check the dampener between the freezer and the fridge and it is … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Jenn air oven Model #SVD48600P. door hinge wore out. I
Jenn air oven Model #SVD48600P. door hinge wore out. I ordered and replaced w/ factory replacement hinges Part # WP71003353. The hinge springe are to Light and will close the oven door within 1 inch o… read more
travis webb
travis webb
tech.
2,416 satisfied customers
I have a whirlpool Cabrio Steam Dryer model #WED7800XWO and
I have a whirlpool Cabrio Steam Dryer model #WED7800XWO and it will not heat on any setting. I have replaced the Thermal Fuse, Thermal City off and the High Limit Thermostat and it still will not heat… read more
travis webb
travis webb
tech.
2,416 satisfied customers
My Duet washer will not power on. Model # GHW9200LW. I have
I have tried the lock/unlock button but it still will not power on.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My refrigerator readout is displaying OF for both freezer
My refrigerator readout is displaying OF for both freezer and Fridge readout … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a GE side by side GSS25JMBWW S/N5A205698. I quit and
I have a GE side by side GSS25JMBWW S/N5A205698 . I quit and wont start. Ordered temp sensor. Have pinned the 3 sensors but cannot find any wrong with sensors. Got any suggestions. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Why does the ice maker overflow and leak onto the floor of
Why does the ice maker overflow and leak onto the floor of the freezer? The water then flows out onto the kitchen floor from the bottom of the freezer compartment. … read more
Master Tech
Master Tech
Whirlpool Master Technician
11,306 satisfied customers
My Kenmore Elite refrigerator lost all the control functions
my Kenmore Elite refrigerator lost all the control functions and the display indicates "ER CF". The refrigerator appears to be running but the control panel is not functioning. When I reset the circui… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x