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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I moved into house with Bosch washer and Bosch dryer. A new

Customer Question

I moved into house with Bosch washer and Bosch dryer. A new pump was installed because the front door would not open. I have paid approx $400 and now there is a flood on the floor. Sears technician believes I should get a new washer. Is thaat a reasonable answer?
They want to remove the pump and reimburse me for it.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I am not sure why they would want to replace the machine for a leak unless it is leaking from a very expensive part, like the outer tub. Did they say why it leaked or from where?