How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22893
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My new Sharp microwave convection oven R930AK works fine as

Customer Question

My new Sharp microwave convection oven R930AK works fine as microwave, but won't heat up enough as a convection oven to even warm a coffee cake. Help!
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect the convection element is faulty or the control is not energizing it. Do you have a meter to perform any testing with?

Customer: replied 1 year ago.
Kelly, I've responded to the bill I got, but not to you. I appreciate your answer, however because it was not sent to me in a timely way, it is absolutely useless. I don't mean to be rude -- for all I know the delay had nothing to do with you -- but I am only in NYC periodically, and will not be able to follow up in any way until I return. I have requested a refund.Many thanks, Gail
Expert:  Kelly replied 1 year ago.

Sorry to have been useless to you. Happy New Year.