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What is the issue you are having and what is the complete model number?
Have you tried to shut the power off to the oven for a full minute and turn it back on? If so the only other thing that would cause that issue is a bad clock control on the unit. You will likely need one if that issue continues.
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If that is happening and it did not reset the clock is defective, they can just go bad or it may have been damaged due to the heat of a self clean.