Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a KitchenAid KSSC36FMS01 and I just replaced the

Customer Question
Inverter Box. The refrigerator just...
I have a KitchenAid KSSC36FMS01 and I just replaced the Inverter Box. The refrigerator just died stopped cooling. Had a paid technician tell me I needed a new inverter box as power coming out of the main control was proper, but there was no power going out of the inverter. Now just have an LED blinking 4 times on the new inverter, but compressory does not start. All of the fans and everything work. We have performed the system diagnostics and the only thing that does not pass is that it will not start the compressor. We tested the compressor at all the pins and it is at 6.2 ohms, which according to the factory wiring sheet it should be registering between 6-7 ohms. Not just if the compressor is just seized up?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 hour by:
12/27/2015
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,679
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I'm happy to help you. 4 flashes means there is a problem with the compressor. Are the connections good on the compressor from the inverter? Do you have an ohm meter to test the windings on the compressor?

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Sorry, I see you tested it electrically. Did you test for any reading to ground from each terminal?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Okay good to know!! We tested the compressor at all three points and they all read at 6.2 ohms. According to the wiring sheet it is supposed to be between 6 and 7 ohms. I am wondering if it is seized up
Customer reply replied 2 years ago
We tested for reading to ground and it read 0 or infinity.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

If there is no short to ground it must be stuck as you suggest. The inverter outputs a 230vdc simulated 3 phase but if it gives the 4 blinks it means there is something wrong with the compressor.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
The weird thing is that coming out of the inverter we are only getting 8 volts coming out phase to phase - could that be that it is the variable voltage?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

I have tested it and saw the 200+ dc reading so that doesn't sound right. You have 120ac on the black white input to the inverter and 3-6dc on the red and redWhite?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
7.3 on the red and white.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Was the output the same with the original inverter?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
The original inverter we had absolutely nothing coming out of it at all.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

I don't know if all meters will properly read the simulated 3 phase. What meter do you have?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
It is a craftsman clamp vom -
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

And you were set on a dc scale on any two leads?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Model 82372
Customer reply replied 2 years ago
can we try and read phase to ground maybe?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Never did that and any two lease should get the reading but in training we were told not to even try to read the output for safety reasons. Your input to the inverter is correct and with a good inverter I have to think the problem is the compressor especially since the inverter diagnostics is saying the same thing. It could be that since it see a compressor failure it drops the output.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
How do we go about testing the output voltage again? We just wanted to double check it - should the compressor be plugged in?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Yes, it needs to be connected and trying to start.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Yeah we are getting 18 volts ac no dc but the side of the inverter says 150 hrz so that would be ac right?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Not sure about the hertz but the output is simulated 3 phase ac. I think I did say dc. I think we need to go with the 4 blink diagnostics and say the compressor is the problem and may be causing the drawdown of the output. These compressors are reliable but it cn happen. There could be 10 year parts warranty. How old is the refrig?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I think you are right. I am not sure of the age, I think it is 8 years old.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

It is worth checking to see if it is under warranty. The uses and care guide list the compressor is covered fpor 12 years. Labor would not be cover though and you need to use a company that does warranty.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Okay - that is good to know. Thanks!!
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Best wishes and Happy New Year!

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Thought I would give you an update. We hooked it up to a freon machine and absolutely no freon - we added freon and used a leak detector, found a leak in the evaporator, pin hole leak right where the heater has rubbed up against the evaporator. I bet the freon leaked out, starved the compressor for oil and seized up! Surprising that these systems don't have a low pressure switch.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Glad you found the leak before you replaced the compressor. With a low side leak you will need to flush the highside good but then it will be reliable again. I never saw a low pressure switch on any domestic unit. Adds too much cost I guess. Take care!

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Do you still need any help with the refrigerator?

Ask Your Own Appliance Question
Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,679
2,679 Satisfied Customers
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore

Appliance Tech Dave is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Where do I find the regulator switch for gas range/oven?
Where do I find the regulator switch for gas range/oven? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have A Viking Refidgerator Model #CFDBB5361L The temp
Hello I have A Viking Refidgerator Model #CFDBB5361L The temp keeps changing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool fridge in my new motor home Model
I have a whirlpool fridge in my new motor home Model WRF560SMYM05 Type 20FADBM. 2 door Fridge over Freezer. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The starter on my washer won't work anymore. It is a GE
The starter on my washer won't work anymore. It is a GE super capacity plus 21 cycle heavy duty washer. Occasionally I can get it going by repeatedly pressing the starter but, more and more frequently… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Cabrio Platinum dryer shutting off. Whirlpool. Model
Runs about 10 min and shuts off. New motor now it is giving me a Check Vent light but it is clear… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Maytag Model # MFI2569YEM0 Side By Side ref. and
I have a Maytag Model # MFI2569YEM0 Side By Side ref. and bottom freezer. I came home today and noticed the ice and water dispensers not functioning then noticed no display. If I push any button on th… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
On self clean how do u set the timer? 1 year. If Idid happen
if Idid happen to set timer...and hit start does it start both timer & self clean… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
My Kenmore stopped cooking my cookies like normal. Today
My Kenmore stopped cooking my cookies like normal. Today they are undone at the time they should be. when I open the door I don't get a blast of hot air, like normal. The gauges say it's up to temp. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a Kitchenaid Refrigerator Model KSCS25INSS00. A few
We have a Kitchenaid Refrigerator Model KSCS25INSS00. A few weeks ago our ice maker and water dispenser quit working. We hadn't replaced the water filter in sometime and assumed that this was the prob… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My ice maker suddenly stopped working.....I ran hot water
my ice maker suddenly stopped working.....I ran hot water over the moving parts to no success...any easy things I can do to remedy the problem before I call a service person … read more
travis webb
travis webb
tech.
2,414 satisfied customers
I have a Dacor wall oven CPTS130B, almost 20 years old. It
I have a Dacor wall oven CPTS130B, almost 20 years old. It had been working since the last time it was cleaned about a month ago. The door is now locked. I touched the Cancel/Secure button waited 30 m… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Replaced thermostat sensor.Now refererator clicks when
replaced thermostat sensor.Now refererator clicks when plugged in … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Just bought Whirlpool was he and dryer. Washer won't
Just bought Whirlpool was he and dryer. Washer won't start,just lights blink. … read more
travis webb
travis webb
tech.
2,414 satisfied customers
I installed elec control board and started end of service
I installed elec control board and started end of service test . everything was fine until I press start and gas or ele is suppose to display nothing showed up do you have any advise … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Our Dishwasher (model # FFBD2411SIA) does not drain
Our Dishwasher (model # FFBD2411SIA) does not drain completely. Water is up to the door when wash is completed. I replaced the drain pump and small flap valve on drain outlet. It seemed to work for 1 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an old Kenmore dish washer. It works fine. It has
I have an old Kenmore dish washer. It works fine. It has rust marks on the bottom dishwasher rack where the coating has worn off;. The marks go onto my dishes. I have tr … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I installed a dishwasher. When I turned the hot water on the
I installed a dishwasher. When I turned the hot water on the connection at the back immediately came off. I turned hot water off, remounted the water supply better. Now the control panel wont illumina… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I just bought a GE JS760SLSS range. I ruined the top using
I just bought a GE JS760SLSS range. I ruined the cook top using foil to protect top while frying and it burnt into the cooktop. Can I buy a replacement just for the cooktop or do I have to buy a whole… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x