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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My GE Profile model PFSS2MIYC SS serial number LV320578

Customer Question

My GE Profile model PFSS2MIYC SS serial number LV320578 overheated and spoiled all the food in our fridge and freezer, every thing melted into a mess. We purchased it in 2011 or 2012. My husband said he thinks it is the compressor that broke. Help if you can. Thanks.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Do you hear any fans or motors running? Also, the first thing you'll need to do is pull the refrigerator forward and remove the lower back access panel. Is the fan next to the big black round compressor running? And if you touch the compressor is it warm, blazing hot, or room temperature?