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JohnF2015
JohnF2015, Customer Service
Category: Appliance
Satisfied Customers: 1102
Experience:  Owner/Service Technician at S & J Small Engines
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What is E1 on a model KSV80HR

Customer Question

what is E1 on a model KSV80HR
Submitted: 1 year ago.
Category: Appliance
Expert:  JohnF2015 replied 1 year ago.

Hi, my name is***** will be assisting you.

The E1 code is a reminder to clean you air filter on the machine. However just removing the filter, cleaning and reinstalling it does not remove the code. Even unplugging the machine and plugging it back in will not remove the code, it may allow the unit to come on a run a few minutes but it will repeatedly show this code and shut down which is a big hassle. I have found that for the most of units that I have run into with this problem here is what I have done and it seems to work and the machine works properly again.

1. Power down the air conditioner using the "power" button on the front
panel.
2. Unplug the air conditioner from the wall socket.
3. Hold the front panel "power" button down and plug the air
conditioner in. Continue to hold the power button down as the machine
goes through a brief test sequence (fan & compressor each come on
briefly, etc). There is a "beep" sound at the end of the test sequence,
and the machine will be off. At this point, you can release the power
button.
4. Unplug the air conditioner.
5. Plug the air conditioner back in.
6. Congratulations! You should now be able to operate the air
conditioner normally.

I hope that this helps you to fix your issue.

Thank you it has been a pleasure to assist you.

Please take a moment to rate your experience.

Customer: replied 1 year ago.
Thank you for you help, when we get to test you idea hope it all works .
Expert:  JohnF2015 replied 1 year ago.

Thank you it has been a pleasure.

Customer: replied 1 year ago.
Hi John, we did as you requested on how to clear E1, it worked for about l5 minutes then stopped again, we are now going to the appliance tech. who installed it. thanks for your ideas.
Expert:  JohnF2015 replied 1 year ago.

Thanks for the update, I am sorry that the suggestion did not solve your problem. It does sound like there must be something more serious happening.