Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Whirlpool Side by Side ref/freezer, Freezer bottom drawer.

Customer Question
Noise coming from freezer compartment...
Whirlpool Side by Side ref/freezer, Freezer bottom drawer. Noise coming from freezer compartment. really loud at times.
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
12/26/2015
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,742
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

If you open the freezer door on the rear interior freezer panel do you see any frost or ice on the rear panel?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
ice is on the back panel
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

Ok so then either a door was left open or you have a auto defrost that is not working

can you look at the units model number once again WFR560SEYMOO is not a good model number

Ask Your Own Appliance Question
Customer reply replied 1 year ago
Sorry Mo.# *****
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

I noticed your request for a phone call. Unfortunately, that's not something I'm able to do.
I`m an expert that works from my own appliance repair business in a remote location and not in a Just Answer office.
I'm happy to continue corresponding with you here directly on your question page.

You will need to unplug the unit and remove everything out of the freezer to defrost the ice built up on the rear evaporator coil behind the rear interior panel.

this will melt the ice that I suspect is hitting the fan blade as it rotates.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
ok starting the process of defrosting. should I make any checks on the heater / defrost circuits?
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

If you have a ohm meter you can remove the rear interior freezer wall panel , and ohm out the defrost components .the wire diagram and technical data sheet should be on the back side of the kick plate.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
signing off for now
Appliance Technician: MRANSWER, Home Appliance Technician replied 1 year ago
MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,160
Experience: 30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
Verified

Did you still want a call on this?

Ask Your Own Appliance Question
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

Let me know what you found with the heater circuits please.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
sorry had a few travel plans. I plugged the unit back in this afternoon. Did not measure any circuits.
If I had measured what ohm value would I be looking for. Are they thermocouple, RTD or thermistor?
Thanks for your support.
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

the defrost heater and the defrost thermostat all your looking for is continuity ,the defrost thermostat should have continuity anytime it is below 32 ° and will show open above 40°.

It is mounted in line with the heater in the circuit and it is mounted on the top of the evaporator coil and is a round dish about the size of a dime and looks like 6-7 dimes stacked on top of each other.

And the defrost heater is mounted around the bottom half of the coil with an electrical terminal on each side of the coil.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
Thanks for the info. I'll check the heater & thermo circuits tomorrow.
I am satisfied with your input of my service call.
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

ok no problem.

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question on this refrigerator then just reply back to me,
I will still assist you, no extra charges .
But rating me is the ONLY way I get paid for my time.

Ask Your Own Appliance Question
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a samsung fridge freezer model srs584dp. The freezer
i have a samsung fridge freezer model srs584dp. The freezer section is cold but not freezing. i have replaced two freezer thermistors but still the same … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Need help with refrigerator/freezer. GE GSS25LSQASS. Freezer
freezer is thawing too much. causing ice in bin to become solid.… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
My freezer free at the bottom but not on the top wear the
my freezer free at the bottom but not on the top wear the ice maker is … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Whirlpool Conquest Model GS5SHAXSB01. Freezer not freezing &
Whirlpool Conquest Model GS5SHAXSB01. Freezer not freezing & Ice maker not making ice … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Actually, its our LG refrigerator...the freezer is not cold
actually, its our LG refrigerator...the freezer is not cold enough (20degrees) but we set at 0; ice maker not harvesting ice. But happy to report Fridge seems to fine. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Kitchen aid refrigerator / freezer with freezer compartment
Kitchen aid refrigerator / freezer with freezer compartment on top, model number KTRS 19 KDWH00 , serial number EE0719301 , mfg date 02/95, Fan in freezer compartment is making noise, gets louder when… read more
Whrlp Master Tech
Whrlp Master Tech
Whirlpool Master Technician
10,742 satisfied customers
My upright freezer is not freezing it is cool but not
my upright freezer is not freezing it is cool but not freezing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Kenmore Elite bottom freezer leaking. 795.71053.014. But
Water on floor daily and ice layer on bottom of drawer… read more
Joel Swenson
Joel Swenson
High School or GED
3,245 satisfied customers
Samsung refrigerator/freezer. freezer quit Sat. night all
Samsung refrigerator/freezer. freezer quit Sat. night all food thawed and water on floor … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Samsung refrig/freezer freezer works, but refrig does not.
samsung refrig/freezer freezer works, but refrig does not … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
FFPS45L3QM0 fRIGIDAIRE COMPACT REFRIGERATOR. fREEZER WORKING
FFPS45L3QM0 fRIGIDAIRE COMPACT REFRIGERATOR. fREEZER WORKING REFIRGERATOR 65 DEGREES F. … read more
Whrlp Master Tech
Whrlp Master Tech
Whirlpool Master Technician
10,742 satisfied customers
Freezer side of this RS2555SL - light blinking and freezer
Freezer side of this RS2555SL - light blinking and freezer portion is not working. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a auto defrost issue - ice build up in the bottom of
I have a auto defrost issue - ice build up in the bottom of freezer , than leaks water to the outside. … read more
Daniel
Daniel
senior service enginner
High School or GED
2,201 satisfied customers
Model mbf 1956hew S# 12015454jc evaporator coil ices up, fan
model mbf 1956hew S# 12015454jc evaporator coil ices up, fan is working properly, … read more
Daniel
Daniel
senior service enginner
High School or GED
2,201 satisfied customers
Refrigerator and freezer are cold but freezer is not
Refrigerator and freezer are cold but freezer is not freezing. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a new microwave Model NN-SG656S - the auto defrost
I have a new microwave Model NN-SG656S - the auto defrost won't work … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Problem is that the freezer does not auto defrost. This is
Problem is that the freezer does not auto defrost. This is because the circuit board in the control panel keeps failing and has been replaced twice. What is the cause. Refrig Model GX5FHTXVQ04 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
On my GE refrigerator the auto defrost does not work. Help
I have a GE refrigerator. The auto defrost does not work. I replaced the heating element but that did not help. I read that you can manually turn on the defrost timer but I can't find the location of … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x