How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22267
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My name is ***** *****, I have a Danby small office Fridge

Customer Question

Customer: Hello My name is ***** *****, I have a Danby small office Fridge that just stopped, nothing is running
JA: Thanks. Can you give me any more details about your issue?
Customer: Will, It was working last night, came into my office this morning it was running but went in and it wasn't really cold. I turned the temp down all the way but then it just stopped
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sure
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it is running and not cooling, the refr5igerant has likely leaked out. If it is not running at all, the thermostat control has likely failed. Is the compressor running? Do you have a meter to test the thermostat with?

May I please have your model number so I am able to provide you with accurate, model specific information?