How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

After seeing water on the floor near our freezer, we noticed

Customer Question

After seeing water on the floor near our freezer, we noticed that the freezer wasn't cold. We followed the directions in the manual and cleaned the drain hose, which did have lint in it. After cleaning it all, we plugged it back in and now (the next morning) we have no cold in either freezer or refrig. ? Any suggestions
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.

Hello, when this happens it's because the control board on the back is not sending power to the compressor to start it. Unfortunately, you need a new board to fi this issue. The repair is roughly around $300.

Expert:  Appliance Medic replied 1 year ago.

I work on the honor system here @ Just Answers. Please remember to rate my answer positively before logging off. Thanks!