How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21998
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Just replaced circuit boards in Thermador PD484 GGBS/01. Aux

Customer Question

Customer: just replaced circuit boards in Thermador PD484 GGBS/01. Aux oven seems to heat up OK but main oven will not heat, and when Broil is selected, the temp gauge goes up but no heat. When switched to Convection, fan comes on but again no heat. It seems odd both elements would have gone out, but have not tested them
JA: Thanks. Can you give me any more details about your issue?
Customer: Replaced the boards, as heat was not coming up to temp in main oven or aux oven, then no heat at all to main oven. Still no heat to main oven
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! You likely have an open thermal fuse. Do you have a meter to perform any testing with? See attached page.