Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hi. I'm Smitty and I will be helping you with your problem.
Please give me a few minuets to look up your model.
Is this a steam model?
Okay. I have to go to the tech site for the information. Be a few minuets.
Searching the tech site for the technical documents for your unit.
I am sorry but I am unable to locate any information for your unit. the steam models were not documented well by the manufacturer, and I have very little experience with them. I will opt out and another expert may be able to assist you.
As for getting the unit open there is a panel at the bottom of the unit. a couple screws along the bottom holds it on. Pull it off and reach up inside the unit near the door lock. there is a small tab that you pull down on to unlock the unit.
Hello from our service,
My name is***** am so happy to help you today.
I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions..
During the month of December, all ratings of 3 stars or more, 1/2 of the payment will be donated to help homeless veterans, also all tips given will be donated to 100% to Autism Support Groups.
If you get the door open, you can get the actual model number from the door opening area of the machine, Let me know what it is.