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Hello, I'm Joel thank you for your interest in our service. If you have been waiting a whileI apologize as I try to help as many customers as possible in a timely manner. I am nowavailable to help you with your question.
I know this is pretty obvious but I have to ask this first:
did you turn the water back on that supplied the machine?
ok can your hear the lid lock engage?
ok follow this video and let me know what error codes if any come op:
could you give me the model number please
ok give me a moment to pull up this model thanks.
Enter diagnostic mode:
Follow these instructions - click here
then get the error codes by doing this - click here
let me know what errors come up thanks.
Fault is displayed when main control senses water level that exceeds the washer’s capacity
so what I will do now is upload the service manual that will show you how to perform the proper tests to diagnose what component is at fault. give me a sec thanks.
• See TEST #2: Valves, page 13 and TEST #6: Water Level, page 17.
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I see this question is still open, If there is nothing else I can do for you concerning this
issue would you please rate my service by choosing a star at the top of the page so that I
can put this question on my completed list. I took the time to help you please take the time to help me. Thank You so much for your understanding and support!.
can put this question on my completed list. I took the time to help you please take the time to help me. Thank You so much for your understanding and support! If you feel there is a reason you should not give me a rating please let me know, otherwise please go ahead and do that for me Thanks.