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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The orifice may be too small or partially plugged. Some models have a flame adjustment, too.
May I please have your model number so I am able to provide you with accurate, model specific information?
How are the flames on the other top burners?
I suspect the issue is just with the design. You could have the orifice drilled out a bit to increase the BTU but it would likely void any warranty.
Attached is a service bulletin with an updated grill kit that may help the issue you are having as well. The link below is to the service manual for your model. It will show you how to access the grill assembly and orifice.
Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!
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