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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22244
Experience:  Highly accurate diagnostician with over 30 years experience!
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Yankee bay making a strange binding noise when feeding screw

Customer Question

yankee bay making a strange binding noise when feeding screw turns. Do I remove shield over screw in pellet hopper to remove screw?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The issue is likely with the auger motor or the auger itself. The auger assembly is under warranty for 5 years, parts and labor. However, if you want to attempt repair, I will need the complete model number, please.

Customer: replied 1 year ago.
Hi Kelly, generally I would trouble shoot this myself being a manufacturing plant manager, regrettably I've recently had open heart surgery and can not move the stove, so it will have to wait until I'm up to it, can however rule out the motor seeing the noise is from opposite end, serial tag is on back of stove. Sounds more like a bushing.