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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have an Aldi Stirling wine Cooler (40 bottle Model No

Customer Question

Customer: My name is***** have an Aldi Stirling wine Cooler (40 bottle Model No TW-16EQ) it has fallen out of warranty by 3 months.
JA: Thanks. Can you give me any more details about your issue?
Customer: Sorry, I pressed the wrong key, the temperature will not hold at the 15c for my red wines, it defaults to 26c. By holding both buttons it will not read f or c. it will not illuminate for either. I have only become aware of this issue in the past week.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Yes I am.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance