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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22849
Experience:  Highly accurate diagnostician with over 30 years experience!
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Electric cooktop with 2 burners on one side, griddle/grill

Customer Question

Electric cooktop with 2 burners on one side, griddle/grill on the other. One burner (small) does not heat at all and one grill element does not heat at all. "on" lights work. Breaker was reset.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! You likely have a problem with the wiring in the ceramic blocks. Can you see any arc marks on the cartridge blades or in the ceramic block connections? What voltages were you getting at the element receptacles?