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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Having issues with a ip211ss
, seems that it is making

Customer Question

Customer: having issues with a ip211ss
JA: Thanks. Can you give me any more details about your issue?
Customer: seems that it is making too thick of ice, like the timing is wrong for when the ice is done some times it just keeps running with a big think block of ice
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sure, I will pay for a valid answer
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
I should wait here?
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
ip211ss does not bring up any appliance!

Whom is the manufacturer of this unit?

Customer: replied 1 year ago.
that is the model number - I do a internet search with that same number and I get a lot of hits!
but to assist you it is the "EdgeStar Portable Stainless Steel Clear Ice Maker - IP211SS",default,pd.html