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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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How do I open the door when there is an error on machine,

Customer Question

How do I open the door when there is an error on machine, saw the tech open a plate on the bottom last year, but don't remember everything he did
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.

Hello, I'm Joel thank you for your interest in our service. If you have been waiting a while
I apologize we try to help as many customers as possible in a timely manner. I am now
available to help you with your question. Please give me just a minute and I will be glad to
help you.

Expert:  Joel Swenson replied 1 year ago.

could you tell me what washer you have or give me the model number, there are all types of ways for different washers.

Customer: replied 1 year ago.
bosch 500nexxt, need to get clothes out now, wife leaving on trip, will call tech later today for appointment
Expert:  Joel Swenson replied 1 year ago.

I answered you on the other question you submitted

Expert:  Joel Swenson replied 1 year ago.

please see the other request you submitted, thanks.

Customer: replied 1 year ago.
I see no answer on screen
Customer: replied 1 year ago.
I have to leave for work soon, how do I open the dam door on the washer, I don't have a smart phone, so I cant tap the screen to get an answer on my phone
Expert:  Joel Swenson replied 1 year ago.

If you open the small round cover on the front you can pull the manual door release cord down to open the door, its attached to a clip on the side of the pump assembly:

Expert:  Joel Swenson replied 1 year ago.

I would send you an image but since you cant "tap" you wouldnt be able to see it anyhow.

Customer: replied 1 year ago.
thank you. how do I finish paying you?
Expert:  Joel Swenson replied 1 year ago.

you would need to go to the original request and rate it

Expert:  Joel Swenson replied 1 year ago.

you can do it later whenever you have more time, it will be there.