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Is it a fan rattling?
That is probably the door lock motor, it is likely broken and not locking the door correctly thus no self clean. You need to check and likely replace the door lock motor assembly.
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Well you would have to try and open the door manually with a piece of flexible metal or plastic, get it between the door and frame and move it to the right or left to hit the latch and open it. The issue is the door latch can not find the home position so there will be an issue with that motor for sure.