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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81165
Experience:  9+ years being an appliance technician with factory training.
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Mdb8949sbm3 maytag dishwasher malfunction

Customer Question

mdb8949sbm3 maytag dishwasher malfunction
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

What is the dishwasher doing or not doing exactly?

Customer: replied 1 year ago.
The dishwasher will not allow me to select the cycle I want. Specifically, regardless the button I push, the rinse button lights up as well as the sanitized indicator delayed wash button and sometimes other random buttons.
Expert:  Tyler Z. replied 1 year ago.

OK that is just a faulty touch control panel. Unplugging the dishwasher won't reset this problem and there isn't a key dance you can do to reset a faulty touchpad either. The entire touch control panel would just need to be ordered and replaced to resolve this issue. It's the most common part I see fail on these dishwasher and it has been redesigned to make it more reliable so the new part number you need is W10475787. Below is a link to the part.

CLICK HERE for touch control panel

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Customer: replied 1 year ago.
Yeah. That's what I thought. Thank you for your help.
Expert:  Tyler Z. replied 1 year ago.

Not a problem but I'm very sorry about the bad news today.

Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?