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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22264
Experience:  Highly accurate diagnostician with over 30 years experience!
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JGRP17 GE Built in gas self cleaning wall oven: Prepared to

Customer Question

JGRP17 GE Built in gas self cleaning wall oven: Prepared to self clean. Pressed self clean pad, 'Locked Door' (NOT Lock Door) display is flashing. Door is not locked, and cleaning cycle won't start. I can't get the 'Locked Door' display to go away. Now, when I try to use the oven, the 'door' display comes on and I can't bake either! Help, please?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The door latch switch is faulty. The switch is telling the control that the door is locked but that is not the case, so the switch is faulty. Do you have a meter to perform any testing with?