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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Did it ever run correctly after being installed? When it shuts off, do all of the lights go off?
Are you able to remove the lower access panel from below the door?
Great, thank you!
Correct, then the panel will come off.
Excellent! In the front right corner is a little metal box that houses the electrical connections. Can you remove that cover and see if those connections are secure or if they show any melting or burning, please?
Yes, one small screw at the top or on the side of the cover.
Okay, nice work!
To invoke the diagnostics cycle, perform the following key presses while in standby (all lights off). Press any 3 keys in the sequence 1-2-3, 1-2- 3, 1-2-3 with no more than 1 second between key presses.
Once the lights all come on, just let it run and see if it goes through several steps, including the wash motor coming on.
Okay, just keep the door closed as it works through that cycle to see if the motor comes on.
Okay, great! Now, press the cancel button until all of the lights go out. Then, see if it will start a regular cycle and stay running, please.
Did it go totally dead again?
Flashing or solid?
If you press the cancel button once, do you hear the drain humming or buzzing at all?
Okay, I suspect the main control is faulty. It initiated the diagnostics so we know it is not another component causing the problem. The control is available below but if less than a year old, it is under warranty.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!