Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a ge profile freg. psc23grcss does not dispence water

Customer Question
Hi I have a ge...
Hi I have a ge profile freg . psc23grcss does not dispence water ice maker still gets water I replaced the water filter and the water valve part no.wr57x10051 . still can not get water f rom dispencer , please let me knowwhat else could be the problem. thank you in advance biil
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
12/7/2015
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,666
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello, and thank you for using this service. I'll be helping you with your problem today.

On this particular Artica refrigerator, the most common issue is that the water line inside the door freezes. Remove the kick panel below the refrigerator and freezer doors and look for the water line disconnect just behind the front panel near the freezer door hinge. Disconnect the water line and shut the door. Press the water dispenser and see if water comes out of the water line at the bottom where you'd disconnected the water line. If water comes out, you'll need to just turn the refrigerator off and leave the door open for about 45 minutes and that will allow the door to heat up enough that when you connect the water line to the door again, it should start to dispense water again. Using a hair dryer to warm up the door is also very useful.

There is a kit designed to add a heater to the dispenser so this does not happen in the future if the problem comes back. Below is a link to the kit and it comes with instructions on how to install it.

CLICK HERE

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
my refg. iit is not atrica it is ge profile and how do you remove the kick plate
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago

Sorry I didn't mean to confuse you---it's an Artica style GE unit. As for removing the kick panel there are sometimes screws near the right and left sides just above the kick panel you need to remove, otherwise it just pull straight forward and off.

Ask Your Own Appliance Question
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,666
82,666 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

82,666 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Ice maker stopped making ice. water in ice trays but freezer
Ice maker stopped making ice. water in ice trays but freezer and frig. not cold enough. lights, motor in ice bucket all work? … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
I replaced the water filter now ice maker won't work. Any
I replaced the water filter now ice maker won't work. Any ideas? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker has stopped making ice. when you open freezer
the ice maker has stopped making ice. when you open freezer door a red light is flashing on upper right wall … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a kitchen Aid ice maker in the freezer, there is no
Hello, I have a kitchen Aid ice maker in the freezer, there is no ice being made. I followed your article, and the white blades are in theslight up position, above the white plastic trim piece… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker is working and water dispenses, but there is a
The ice maker is working and water dispenses, but there is a water leak inside the freezer. … read more
Joel Swenson
Joel Swenson
High School or GED
3,229 satisfied customers
The ice maker on top works but the ice maker in the freezer
the ice maker on top works but the ice maker in the freezer does not ,why? … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,666 satisfied customers
I changed the water filter for the ice maker in my GE
I changed the water filter for the ice maker in my GE refrigerator and now I have no ice. When I push the water button water spills out on the floor underneath the refrigerator. There is no leak in th… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
When Ice maker requires water for ice or the water dispenser
When Ice maker requires water for ice or the water dispenser is used, a loud machine gun like sound comes from upper left. If water is dispensed for servral seconds the noise slowly quiets down. Idea … read more
Joel Swenson
Joel Swenson
High School or GED
3,229 satisfied customers
My refrigerator needs a new water filter and the ice maker
My refrigerator needs a new water filter and the ice maker doesn't work. Where can I get assistance to have these fixed? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,201 satisfied customers
I ordered a bottom freezer refrigerator with the ice maker
I ordered a bottom freezer refrigerator with the ice maker but now I don't want to use feature. Will it make noise if I do not connect water line (hose)? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,201 satisfied customers
LFX25960SB LG POS...the ice maker and water dispenser has
LFX25960SB LG POS...the ice maker and water dispenser has stopped working. I had replaced the ice maker as the arm had stopped. It worked for a while then stopped again. changed the filter and the inl… read more
Webb-Guy
Webb-Guy
tech.
72 satisfied customers
We have a side by side with ice maker & water dispenser.
We have a side by side with ice maker & water dispenser. Today it will not give us water & the ice maker isn't working. … read more
Webb-Guy
Webb-Guy
tech.
72 satisfied customers
My water dispenser won't work. Water reaches the ice maker
my water dispenser won't work. Water reaches the ice maker and to the coupler at the bottom of the door. So something is wrong with the water line within the freezer door. How do I fix it? Can I take … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,666 satisfied customers
Lg refrigerator water dispenser works ice maker does not,
Lg refrigerator water dispenser works ice maker does not … read more
Dino
Dino
gcse
45 satisfied customers
My ice maker does not make ice...the water dispenser works,
my ice maker does not make ice...the water dispenser works … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Our Whirlpool ED22PQ ice maker/water dispenser does not have
Hi, Our Whirlpool ED22PQ ice maker/water dispenser does not have good pressure. The icemaker used to work well but now the ice cubes are hollow. I read on the back of the refrig that there is a water … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Experiencing some problems with water filter and ice maker.
Experiencing some problems with water filter and ice maker … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,666 satisfied customers
I installed new water filter now ice maker or water does.
i installed new water filter now ice maker or water does … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x