How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14869
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

I have a 2006 maytag neptune gas dryer that is showing a pf

Customer Question

I have a 2006 maytag neptune gas dryer that is showing a pf code most of the time. I can unplug it and let it set a day or two and plug back in and it will run for a load or two then code again. I replaced the thermistor because I couldn't find the electronic control board for a decent price. the thermistor didn't make any difference. my husband has tested the board and a relay is clicking. is there a well known issue with these units such as the neptune washers?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

That is a Power Failure code, if you are not actually losing power to the unit you likely have a bad board as the capacitors on that board often fail. Check the capacitors on the board for any that could be bulging and if you want to save money replace the bad ones otherwise you need that board as nothing else causes that issue.

We are on the honor system for our time, all I ask is please rate my service using the STAR RATING LINK on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks