How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22275
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Washer won't start, no lights on anywhere, recommendations

Customer Question

Washer won't start, no lights on anywhere, recommendations replace control board and main board. Done, still no start, spin tub, it comes to life and can be started. Shut down and try to restart, nothing, spin tub and off we go.
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
far I am not impressed with this service, I thought techs were standing by, I need to fix this now.
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! That model has a power filter that is the first part in line where the power comes in from the cord. Do you have a meter to see if the voltage is coming out of that filter?

Customer: replied 1 year ago.
Took weeks to get answers here, bought new washer. Thanks for nothing.