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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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We have a Kenmore Range Model C970-635421 serial NF73200199

Customer Question

Hello we have a Kenmore Range Model C970-635421 serial NF73200199 and the front left top burner stop working everything else is ok Any ideas thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

It is either the burner or the switch .

do you have a volt-ohm meter to be able to do any testing?

Customer: replied 1 year ago.
no I do not have a volt ohm meter but i have access to one but not at the moment What are we checking
Expert:  Whrlp Master Tech replied 1 year ago.

I would first check for voltage to the element (with the switch in the ON position of course .

You should see 240 volts A/C .

if you have the voltage it is a element issue .

if you have no voltage with the switch ON then it is a switch issue.

Expert:  Whrlp Master Tech replied 1 year ago.

Since you are in Canada Sears American web site does not show part numbers for your model ,but you can order then from any local appliance parts dealer in your area.

Expert:  Whrlp Master Tech replied 1 year ago.

Do you still need assistance on your question?