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Hello from our service,
My name is***** am so happy to help you today.
I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.
Can you reverify the model number? It is not coming up in our database here?
The KTDE in the beginning is correct, however the numbers after do not seem correct
Okay let us try to get this in diagnostics, follow the instruction in the diagram I sent
Did the instructions come through on your side?