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So unfortunately this is just a faulty touch control panel where it think the normal button is stuck. It sounds like it's not permanent and eventually it unsticks if you keep messing around with the touchpad, but the entire touchpad would need to be replaced to resolve the issue permanently. The part number is ***** W10175241 since the part has been re-designed and it costs about $130 if you wanted to replace it.
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You can buy the part at Searspartsdirect.com if you'd like.