How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Jenn-air refrigerator js42ppdudboo. No water to the door or

Customer Question

Jenn-air refrigerator js42ppdudboo. No water to the door or ice maker. Unit is in a winter home has not been used for several months. I have replaced water filter and checked water supply line to the unit. Also having trouble with touch screen only can get the filter button to work occassionly the other touch buttons do not work.
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Have you tested for voltage to the water inlet valve when pressing the chilled water lever?

And you say you checked the water supply line to te unit have you tested to see if water is getting to the water inlet valve?