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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22584
Experience:  Highly accurate diagnostician with over 30 years experience!
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Bottom of refrigerator keeps icing up (includes two crisper

Customer Question

Bottom of refrigerator keeps icing up (includes two crisper bins and bottom shelf
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
And do all unit doors seem to be closing properly

Customer: replied 1 year ago.
there is a number on the back of the unit: ENR-B22cs30sns/0 FD891005859I've checked the doors, they seem OK --no gook (I'll run down and check again
Expert:  Whrlp Master Tech replied 1 year ago.

Whom is the manufacture of this unit?

Customer: replied 1 year ago.
Bosch...(do not want to call you)
Customer: replied 1 year ago.
Bosch, do not want to call you
Expert:  Whrlp Master Tech replied 1 year ago.

ok I will opt out in hopes some one else can assist you!

I normally only work on American manufacture products

Customer: replied 1 year ago.
I do not want to wait 24 hours, have someone contact me on line
Customer: replied 1 year ago.
I need response now...I just paid fee!
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! This unit has a dual evaporator system. If you are getting freezing temps in the fresh food section, the sensor may be out of range. If you are just getting ice on the bottom, the drain hole maybe plugged and allowing water to pool at the bottom and freeze. Is the food freezing or jusat ice developing on the floor of the refrigerator?