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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We purchased a Model E308LW freezer, S/No EEB118647 on July

Customer Question

We purchased a Model E308LW freezer, S/No EEB118647 on July 1, 2015 ex- The Good Guys at Kawana, Qld. Since first starting it has a gradual buildup of ice at the top of the door. We have checked that the door shuts without interference, and the seal appears to be in good condition and fitting properly. Can you help?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

IS it building ice or frost and is it close to the seal?