Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
That sounds like it could be the blower motor bearing, that is common and that cools the unit. You would have to take the unit down and the outer shroud off to get at that blower to check it out and change it. That is a job to do and the parts are not really cheap, so that is up to you whether you want to leave it as is or tackle that project.
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I am not there or can hear it unless you have a video, the only thing that would make that loud of a noise when working would be the blower, if it is still heating. You have to take the unit down and apart to get at it so I am not sure what else you want, I can get you a video to help...but this is a DIY site as obviously I can not be onsite to see what you are seeing.
Can you get me the whole model number off the unit?
Got it, when you turn the exhaust blower on does it make noise and is it still heating ok?
Oh that is the magnetron tube buzzing, you need a new magnetron, that will not last much longer like that and the magnetron tube is very expensive. I would start shopping for a new unit honestly as that is about $200 just for the tube and the job is involved to do. The video loaded on my end.
I am not sure who paid 1100 dollars for it but they paid too much, I am not saying it is not worth trying to repair...often I do not know what people deem too expensive to repair. SOme think 200-350 to put into an over the counter microwave is too much money. Others do not. It is a decent microwave not worth 1100 dollars though more around the 400-600 dollar range. SO yes if it is cosmetically in great shape get it repaired it is not too old at all and will have some life left in it.
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Yes you can get an aftermarket mag tube for less for sure, they sell them all over the place. I do know the GE CAFE series are way overpriced for what you get. The Mag tubes will often buzz loudly but still will heat, but that will not last for too long like that. I would honestly just get a tech out to check it out it will be cheaper in the end as nothing in that crammed machine is easy to change if you have never done it.
Well here watch this video and if you are comfortable doing the repair then save some money and do it yourself. This will give you an idea what you are in for.
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