Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
The glass touch control may be bad as a lot of them failed. That part is expensive to change. Try t turn the power off for a full 5 minutes and make sure nothing is wet on the unit. If that continues you will need a new glass top which is pricey and not generally worth fixing on that unit.
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