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I have an older model Thermador range, PRS E 486GDS. The

Customer Question
oven door locked last night...
I have an older model Thermador range, PRS E 486GDS. The oven door locked last night after taking out the turkey (thank goodness), made a lot of clicking noises and now the door is locked. We pulled the breaker to make it stop clicking and turning it back on causes it to start clicking again.
Submitted: 2 years ago.Category: Appliance
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Answered in 1 day by:
11/29/2015
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,618
Experience: Highly accurate diagnostician with over 30 years experience!
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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! It sounds like the control board has problems or the door lock is broken. Is the clicking from the control area or more around the door? Are there any error codes on the display?

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Customer reply replied 2 years ago
It's around the door. It's not a digital readout so no error codes.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

The door latch motor is faulty. However, the part is no longer available unless you can find a used one, see the link below.

CLICK HERE

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Customer reply replied 2 years ago
Oh boy. So if I can't get the part, then what? I have a service person coming out Monday.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Manually clean the ovens and replace the appliance when it fails to cook. Unless you were looking for a reason to buy a new oven now! ;-)

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Customer reply replied 2 years ago
That's quite a Christmas gift! Thanks for your help!
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

You are welcome, thank you!

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Kelly
Kelly
Kelly, Appliance Technician
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