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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! There is a leak in the machine.
May I please have your complete model number so I am able to provide you with accurate, model specific information?
Thank you! The water should not leak, ever, no matter what. So, we need to find where it is leaking from. The most likely spot is going to be in the area of the rubber door gasket. During washing, water is not in that area long, it basically just splashes in there and out. So, I would look there first. Open the door and stretch the rubber gasket in all directions while looking with a flashlight for any holes or tears, paying extra close attention to the bottom and lower side areas. Let me know what you find, please.
Take your time, I am never in a hurry! Under the door, there is a removable access panel, shown as number 5 in the diagram below. There are three screws under that panel. Once removed, that panel will come off. Can you remove that panel and see if there is any water leakage marks or signs inside that cabinet?
The door is locked tightly closed with the door lock. It should not leak, even when full of water and stopped. The rubber door gasket seals against the glass in the door.
There are four drain holes in the gasket so water can drain back into the tub so it does not sit in the bellow and mold. See the picture at the link below.
You can just post it here using the paper clip icon.
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No, the only holes should be the ones at the bottom for the drainage. If you fill the tub with the bottom removed, can you see it leaking then?
Great, you got it!
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You too, thank you very much!