How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22008
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Bosch wall oven. It was set at 375, I put in

Customer Question

Customer: Hi - I have a Bosch wall oven. It was set at 375, I put in stuffiing and it all of the sudden started heating like crazy, locked up and won't open, it's got my stuffing inside. I shut off the breaker because it would not respond but its still locked shut
JA: Thanks. Can you give me any more details about your issue?
Customer: I was preheating the oven to 375.... when I opened the door I saw that the heating element was still heating and that seemed odd, but I put the stuffing in anyway. it was fine for a few seconds and then flashed e115. Now it is locked and I can't open it or use it.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
The knobs are now very hot- even though all electricity to the oven is off
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The oven control that has the relays on it will need to be replaced.

May I please have your model number so I am able to provide you with accurate, model specific information?