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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Well I have a gas kenmore range..top burners work and

Customer Question

well I have a gas kenmore range..top burners work and broiler but not bake..replaced the igniter and the gas safety valve..still no bake..
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.

Does the ignitor work or what happens?

Customer: replied 1 year ago.
The brand new ignitor does not appear to glow
Then I swapped the broiler ignitor with the bake ignitor
New one works fine upon broil
But down below on bake
Nothing
Expert:  Appliance Guru replied 1 year ago.

Did it glow before changing it?

Customer: replied 1 year ago.
Neither new ignitor or old glow down below on bake
Both work fine on broil
Expert:  Appliance Guru replied 1 year ago.

Do you have a volt ohm meter?

Customer: replied 1 year ago.
Sorry
Yes
Customer: replied 1 year ago.
what do you suggest?
Customer: replied 1 year ago.
Never mind
Customer: replied 1 year ago.
I'll pay the bills 5 bucks but don't charge me the 32 !
Expert:  Appliance Guru replied 1 year ago.

Do you still need any help?

Customer: replied 1 year ago.
Nah
Thanks anyways
Expert:  Appliance Guru replied 1 year ago.

ok no problem have a Happy Thanksgiving