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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Whirlpool WTW4950xw0 that is acting up 2 weeks now.

Customer Question

I have a Whirlpool WTW4950xw0 that is acting up for about 2 weeks now.
some times it runs a cycle fine, then it will not spin, then it will work great again. when I run the system diagnostics the light sequence is Sensing and spin simultaneously then done.
currently it wont do anything but humm loudly when I start a cycle.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 1 year ago.

Hello, this is Dave. The code you got was for a stuck key on the touch pad but lets check a few things first. Tip the washer back and underneath there is a belt behind a plastic guard. Make sure the nut holding the pulley is not loose. Make sure the connections on the wiring are tight at the motor, shifter and capacitor. Let me know what you find.