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Hi, usually this indicates a frozen line in the door. They have a kit out to fix this issue. Take the kick plate off the bottom. Remove the quick water fitting on the left. Try to get water out of the door. Does water come out of the line? You will need to close the door for it to work.
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Watch the video below it shows how to remove the fitting.
Yes, you need the part in the link below. Please remember to rate my answer positively before logging off. http://www.amazon.com/GE-WR49X10173-Dispenser-Heater-Refrigerator/dp/B004H3XWCO