Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My Kenmore bottom freezer refrigerator sounds like a hammer.

Customer Question
My Kenmore bottom freezer refrigerator...
My Kenmore bottom freezer refrigerator sounds like a jack hammer. Noise stops when door is opened. Can you tell me what is the problem please.
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
11/20/2015
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,716
Experience: 9+ years being an appliance technician with factory training.
Verified

The noise your describing sounds like either the icemaker or the fan behind the back panel in the freezer is jammed or hitting ice. I would unplug the icemaker and see if the noise continues, if so then either unplug the unit for 24 hours and allow everything to thaw out, or if you're handy you can remove the back panel inside your freezer and thaw all the ice/frost behind this panel since it's apparently interfering with the fan blade.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,716
87,716 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,716 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Opening a stuck bottom freezer # XXXXX refrigerator
Opening a stuck bottom freezer # XXXXX refrigerator… read more
hvacguy17
hvacguy17
Mentor Service Technician
Associate Degree
12 satisfied customers
Kitchenaid bottom freezer. Need to know how to take out freezer
Kitchenaid bottom freezer. Need to know how to take out freezer rack and bins… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
LG LFX25960ST Bottom Freezer Refrigerator. Freezer not cold
LG LFX25960ST Bottom Freezer Refrigerator. Freezer not cold enough. Ice cream still solid, but just barely.… read more
Mr. Jeff Pearson
Mr. Jeff Pearson
Refrigeration Systems
Associate Degree
145 satisfied customers
On a bottom freezer refrigerator we lost power for a few
on a bottom freezer refrigerator we lost power for a few second and now on the display it has 88 88, will not do anything … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kenmore Elite bottom freezer refrigerator and the
I have a Kenmore Elite bottom freezer refrigerator and the ice maker is not working. Model #(###) ###-####Serial #309MRPGU7120. What can I do? … read more
lm0494
lm0494
7 satisfied customers
MY FRIDGIDAIRE GALLERY FRIDGE WITH BOTTOM FREEZER: RETAINING
MY FRIDGIDAIRE GALLERY FRIDGE WITH BOTTOM FREEZER: RETAINING WATER THAT FREEZES IN FREEZER … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The bottom freezer needs to be defrosted ... help. The
the bottom freezer needs to be defrosted ... help. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I just received a new bottom freezer refrigerator. The
Hello I just received a new bottom freezer refrigerator. The delivery guy told me to wait 24 hours before plugging it in. Is that necessary? I do not see that anywhere on the manual... … read more
Joel Swenson
Joel Swenson
High School or GED
3,827 satisfied customers
Amana bottom freezer refrigerator. Freezer is working fine.
Amana bottom freezer refrigerator. Freezer is working fine. Refrigerator compartment was barely keeping cold for a few days. I played around with Temp. settings and cleaned coil. Suddenly, a couple da… read more
Tyler Z.
Tyler Z.
Appliance Doc
87,716 satisfied customers
Kenmore elite bottom freezer refrigerator 795.74023.412 not
kenmore elite bottom freezer refrigerator 795.74023.412 not cooling … read more
Rusty S
Rusty S
Technician
282 satisfied customers
I have a Maytag refrigerator with a bottom freezer drawer
I have a Maytag refrigerator with a bottom freezer drawer that pulls open. The ice appeared to have melted and I wondered if I left the freezer door ajar by accident. At that same time the fridge star… read more
Tyler Z.
Tyler Z.
Appliance Doc
87,716 satisfied customers
Water in bottom freezer drawer. Its a maytag with bottom
water in bottom freezer drawer JA: What's the make and model? And have you checked the settings recently? Customer: yes its a maytag with bottom freezer JA: Do you plan on doing the work yourself? Cus… read more
Tyler Z.
Tyler Z.
Appliance Doc
87,716 satisfied customers
My Viking refrigerator is collecting water in the bottom freezer
My Viking refrigerator is collecting water in the bottom freezer which eventually leaks out… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
GE Profile refrigerator is flashing "38" for the temp. I looked inside and on t
GE Profile refrigerator is flashing "38" for the temp. I looked inside and on the back of the frig there is a column running down the back that, on the left side, has ice build up. HELP!… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Why does my Hotpoint fridge make a loud humming noise?
Hotpoint fridge model# HTS17GBSERWW i s making loud humming, running noises. Will be quiet for awhile, then start again. Have adjusted temp, vacuumed underneath etc. Sounds like it is coming from the … read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
The handle on the bottom freezer drawer of our LG refrigerator
The handle on the bottom freezer drawer of our LG refrigerator has broken. Neither LG Customer Service nor MCM Electronics could help with a replacement or identify the model . The model number is XXX… read more
Eduardo
Eduardo
Tech Trainer
Vocational, Technical or Trade Scho
128 satisfied customers
I need to adjust the freezer door of a bottom freezer slide-out
I need to adjust the freezer door of a bottom freezer slide-out by Amana.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
the refridgerator door was left open-now it wont cool?
the refridgerator door was left open-now it won't cool?… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x