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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The fan by the compressor is not running. Pull the refrigerator out and remove the cover from the bottom area in the back. There is a fan that needs to run to cool the compressor. If you cannot get it running, place a small fan to blow down there or shut the refrigerator off until it can be replaced or you will damage the compressor.
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