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MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6160
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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Lg dryer dlex2501v after 2 minutes will stop, gives error

Customer Question

Lg dryer dlex2501v after 2 minutes will stop, gives error code np. Electrician came out, all voltages normal, power cord replaced even though it checked out ok. Circuit breaker and wall outlet replaced, even though both checked out ok. No lint obstruction found.I have replaced thermal fuse, thermostat, high limit thermostat. Will run with only a couple of items, but under full load, will shut off after 2 mins with np code. Could moisture sensor be bad? I am thinking could be either bad motor or main control board.
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.

The main board is bad- none of the parts you replaced on it thus far would have had anything to do with the code. The board is sensing that you have no 220 and since you do then the board is wrong about what it's sensing.

Customer: replied 1 year ago.
I have ordered the part, will let you know how it works out.
Thanks
Expert:  MRANSWER replied 1 year ago.

OK

Expert:  liam-cssm replied 1 year ago.
We just installed the new control board and it is not working. Still getting error code Np after 2 minutes
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Still waiting for a phone call...
Customer: replied 1 year ago.
Still waiting for a phone call. Replaced the main control board as you recommended, and still have exact same problem. Have requested a phone call several times with no response. I feel like I wasted not only $37 for answer, but also $125 for the control board. Phone number to call I'd(###) ###-####