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Lg refer modelrf263aebp/xaa error code er/pw replaced power

Customer Question
supply board cant reset diplay...
lg refer modelrf263aebp/xaa error code er/pw replaced power supply board cant reset diplay board
Submitted: 2 years ago.Category: Appliance
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Answered in 3 hours by:
11/18/2015
Appliance Technician: dimmusacio,
 replied 2 years ago
dimmusacio
Category: Appliance
Satisfied Customers: 18,398
Verified

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. What is the exact and entire error? If you see a flashing light pattern, what is that pattern?

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Customer reply replied 2 years ago
er/pw
Customer reply replied 2 years ago
er/pw this is LG not samsung
Appliance Technician: dimmusacio,
 replied 2 years ago

LG TV's have flash codes as well. There should be more to the error, is that all that shows?

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Customer reply replied 2 years ago
this is a refrigerator and yes thats all the error code, display is on top and call a tabletop board not on dispenser board
Appliance Technician: dimmusacio,
 replied 2 years ago

Ok that explains a lot I will opt out and have this moved for you.

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Customer reply replied 2 years ago
i need a refer tech I gave model number for a refrigerator
Customer reply replied 2 years ago
this is unacceptable ,long wait, wrong industry. Sorry I'm not paying
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,311
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! That model number is ***** Samsung model. If you have an LG product, the error ER PW is not a valid error code. Can you please post the correct model number for your LG refrigerator? LG error codes may be seen at the link below.

CLICK HERE

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Customer reply replied 1 year ago
samsung
Customer reply replied 1 year ago
this is a refer call need aplliance guy
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,775
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Ok the error code of ER/pw is a power failure when you replaced the board did you have the unit unplugged or did you leave it plugged in?

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Customer reply replied 1 year ago
I un plugged unit always when replacing brds forgot to mention I also replaced table brd [display] and customer said had lighting at the time of outage
Customer reply replied 1 year ago
anybody home?
Customer reply replied 1 year ago
no live phone calls
Customer reply replied 1 year ago
whip are you working on the problem? This has happen to me twice before where I got dropped. Please let me know whats going on thanks Michael
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

sorry Michael for some reason your replies where not coming back to me .

Ok so you unplugged the unit.

did you use a static strap or discharge the static in your body before touching any of the new boards?

And have you tested the outlet to verify it is properly polarized and grounded?

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Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

And if you received a phone request it was not from me it was generated through Just answer !

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Customer reply replied 1 year ago
whip outlet is polarized get pass the basic stuff please
Customer reply replied 1 year ago
outlet is polarized get pass the basic stuff please . I was waiting an hour already
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

Ok!1 so you have replaced the power supply board and the display board have you done anything with the main control board?

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Customer reply replied 1 year ago
i meant i replaced I replaced the main control brd but yes there is another brd above
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

ok so you replaced the main control and the display control boards and your still getting the er pw (power failure) error code.

I have to assume that the issue is in the power noise filter control board it is what filters out noise on the electrical line nad supplies the voltage to the unit/control boards ,

And since the main control board thinks it is not getting the correct voltage .

I recommend replacing the power supply noise filter.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

http://www.repairclinic.com/PartDetail/Noise-Filter/DA2700019D/2002692?rcaid=1000070
If you have any questions just reply back.

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Customer reply replied 1 year ago
will try that thank you but you sure took awhile
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

I`m sorry I have no control over Just Answers system .

I answered your replies as soon as I got them .

I work from my own business I do not work in a Just Answer office.

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Whrlp Master Tech
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,775
10,775 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

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