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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it was working with the old interface control, you probably got the incorrect control, got a faulty control or have it connected improperly. What is the part number you replaced, please?
Those are the correct parts. Does the door lock?
I would agree, it is unlikely it is installed incorrectly. Please allow me just a few minutes to upload the tech sheet so we can see if it will go into a diagnostics cycle.
The tech sheet is attached. Can you see if it will go into a service cycle?
Once you get at the control, you can step through it. It sounds like the control module may be faulty. Let me know how it goes.